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  • November

    With exceptional teamwork and adaptability, this group of Jacksonville District employees, Jessica “Skippy” Martin, Lee Martin, Graham Thompson and Steven Klemme, pictured at the crash site, transformed a routine workday into a life-saving response. Swift action and seamless coordination ensured passengers reached medical care and first responders safely and quickly.

    Routine Interrupted: Responding to the Unexpected

    What began as a routine Wednesday afternoon quickly turned into an emergency response for four Jacksonville District Operations Division, South Florida Operations Office (SFOO) employees.